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Conditions of Use Conditions of Use


Cancellation Policy 

To cancel orders placed with, please contact us by phone. Cancellation requests should be made within the same day the order was placed. Cancellations require authorization before order completion and we may charge up to 10% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Status" section under "Status" after they have been approved. 


Return Policy 

In general, all sales are considered final. All claims, including non-defective item returns, must be made within five(7) days of receipt of goods. Please contact us for a Return Authorization(RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 15 days of the receipt of merchandise. A restocking fee of up to 15% of the value of the merchandise may be imposed on non-defective returns.